2019 NAACO ANNUAL
CONFERENCE

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PROUD PARTNERS

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Welcome to the 2019
NAACO Annual Conference!

This year is all about sharing ideas to best position you and your team for success. And in “The Biggest Little City in the World,” it’s the perfect opportunity for the largest and smallest universities to come together to share solutions for challenges both big and small. Hosted by the University of Nevada, Reno, this year is jam packed with countless sessions and memorable activities. NAACO is excited to have three amazing, versatile keynote speakers who will provide invaluable inspiration to every attendee, certification track program and a wide range of sessions, as well as a Night Out at the National Automobile Museum.

I hope you can allow some time to visit our host city and enjoy its many wonderful historical, cultural, dining, and shopping offerings. Reno is full of both charm and world-class sophistication. Take advantage of all that a NAACO conference offers: professional growth, enlarging your network of resources, and sharing ideas and experiences with your NAACO colleagues who all “speak the same language” of our challenging, ever-changing, and rewarding line of work.

Looking forward to seeing everyone at the 2019 Conference!

Doug Bolin
NAACO President

KEYNOTE SPEAKERS

  • Rick Lozano
    Rick Lozano

    In his own unique way, Lozano will amplify your engagement, your impact and your leadership skills. With his guitar and almost twenty years of experience in global talent development, Rick has a lasting impact everywhere he goes. He has built a reputation for his energy, music and refreshing delivery which will provide a memorable end to our conference.

  • Dr. Angie Taylor
    Dr. Angie Taylor

    Dr. Taylor has a long history of excellent leadership, people development and community service. Angie is a passionate, energetic presenter and has dedicated her life to making people and organizations better. Fun fact: She was a University of Nevada – Reno’s commencement speaker in 2015.

  • Eric Stuart
    Eric Stuart

    Stuart is the Director of Gentian Events, a crowd safety management company. He has managed crowds of up to 1.1 million and trained hundreds of crowd safety practitioners across the US, Canada, and the UK. He was the Chief of Staff for the planning and delivery of the 2010 London Olympic Torch Relay. His experience and knowledge will leave all commencement officers with valuable take aways.

AGENDA

MONDAY, FEBRUARY 11

Corporate Showcase -ALL DAY
7:30 pm – 8:00 9m Location: International D-F
Breakfast: New to NAACO/Mentor Breakfast
7:30 pm – 8:30 am Location: International A-C
Breakfast: All Other Attendees
7:30 pm – 8:30 am Location: International D-F
Procession and President’s Welcome
9:00 am – 9:20 am Location: Dogwood
General Session: Pops Culture: How King of Pops Spreads Joy to Employees and Customers
9:45 am – 11:00 am Location: International D-F
Matt Tanner, Director of People Ops at King of Pops in Atlanta, Georgia reminds us how to keep our employees and, ultimately, customers happy. Through this interactive presentation, you’ll learn the power of empowerment for your teams and will walk away with new tools and strategies to implement the next day.

Break – Corporate Showcase
10:45 am – 11:00 am Location: International D-F
Educational Session 1: Social Media Accessibility, Messaging & Targeting Audiences
11:00 am – 12:00 pm Location: Dogwood
TRACK 1 CERTIFICATE SESSION! Over 80% of the U.S. population has at least one social media profile, as of 2017. Social media is deeply rooted in its ability to connect and network individuals without borders; however many institutions underutilize social media’s ability to push out information and disseminate knowledge. Social media is a unique tool that has the ability to build a two-way connection with constituencies.

Educational Session 1: How to Train Your Team
11:00 am – 12:00 pm Location: International D-F
TRACK 1 CERTIFICATE SESSION! Training a team of more than 100 students and 40 staff volunteers to assist in running your ceremonies can feel overwhelming, but it doesn’t have to be! Learn how York University created an online module to efficiently and effectively train and prepare student staff and volunteers for their roles at Convocation. This session will cover how York reviewed its existing training plans, worked with campus partners to build an online module, rolled out the new program and saw the results in how the team were able to better assist grads and their guests on the day of their ceremonies.

Educational Session 1: What’s In a Name? Updating our Ceremony Name Reading Practices
11:00 am – 12:00 pm Location: International A-C
TRACK 2 CERTIFICATE SESSION! Hearing a student’s name read is one of the most important parts of graduation. As student bodies become increasingly diverse, both culturally and through gender identity transitions, it is important that our practices change, too. How do we collect data in a way that is sensitive and inclusive? A group of offices at Kenyon College is currently working on these questions. Pamela Faust and student Masen Colucci will be presenting their committee’s process to date.

TUESDAY, FEBRUARY 12

Corporate Showcase
7:30 am – 1:30 pm Location: International D-F
Breakfast
7:30 am – 12:30 pm Location: International D-F
General Session: Creating a Culture of Hospitality & Inclusion with Food & Beverage
9:00 am – 9:20 am Location: Dogwood
Presented by Tracy Stuckrather, President & Chief Food officer at Thrive! Meetings & Events.As a commencement and convocation officers, you want to foster an event environment that is inclusive of all kinds of people, zincluding those with dietary needs. But creating a menu to feed a crowd of 50 to one of 5,000 is a daunting challenge, even under the best of circumstances. In this interactive session, we’ll discuss ways to feed everyone nutritiously, safely and deliciously, no matter what they can and cannot eat and within your budget.

Lunch
11:30 am – 12:15 pm Location: International A-C
Ignite Sessions& Dessert
12:15 pm – 1:15 pm Location: International A-C
Visit to Host Institution
1:30 pm – 4:00 pm Location: Georgia Institute of Technology
Join us on a visit to our host institution. Buses depart at 1:45 so please arrive by 1:30 pm From 2:15 pm – 4:00 pm we’ll tour the campus and charity project as well as build a dresser for the Furniture Bank of Metro Atlanta. Buses return to the hotel at 4:00 pm so don’t wander too far!

Membership Meeting: State of the Association
11:00 am – 12:15 pm Location: International D-F

WEDNESDAY, FEBRUARY 13

Corporate Showcase -ALL DAY
7:30 pm – 8:00 9m Location: International D-F
Breakfast: New to NAACO/Mentor Breakfast
7:30 am – 8:30 am Location: International A-C
Procession and President’s Welcome
9:00 am – 9:20 am Location: Dogwood
General Session: Pops Culture: How King of Pops Spreads Joy to Employees and Customers
9:45 am – 11:00 pm Location: International D-F
Matt Tanner, Director of People Ops at King of Pops in Atlanta, Georgia reminds us how to keep our employees and, ultimately, customers happy. Through this interactive presentation, you’ll learn the power of empowerment for your teams and will walk away with new tools and strategies to implement the next day.

Educational Session 2: Cultural Expanse: Ceremonies Across 1,200 km of British Columbia’s Northern Interior
11:00 am – 12:00 pm Location: Dogwood
TRACK 2 CERTIFICATE SESSION! Incorporation of cultural elements into a university’s community and ceremonies can be a challenge, especially when dealing with regional campuses. University of Northern British Columbia chose specific ceremonial items and flags, and created flexibility on graduands traditional regalia, to express our commitment to cultural inclusion. We take every effort to provide protocol consistency but ensure that each campus, across the province from Fort St. John to the Nass Valley, have their own unique ceremonial sensibility.

Educational Session 2: New Technologies – How to Enhance Your Event Before, During and After
11:00 am – 12:00 pm Location: International A-C
TRACK 1 CERTIFICATE SESSION! Incorporation of cultural elements into a university’s community and ceremonies can be a challenge, especially when dealing with regional campuses. University of Northern British Columbia chose specific ceremonial items and flags, and created flexibility on graduands traditional regalia, to express our commitment to cultural inclusion. We take every effort to provide protocol consistency but ensure that each campus, across the province from Fort St. John to the Nass Valley, have their own unique ceremonial sensibility.

Educational Session 2: Using Technology to Increase the Graduate Experience
11:00 am – 12:00 pm Location: Dogwood
TRACK 1 CERTIFICATE SESSION! At American Public University System we strive to make our commencement experience meaningful for our graduates, their families, faculty, and staff. We are a fully online educator and commencement maybe the only opportunity for graduates to have face-to-face interaction. To ensure events leading up to and including the ceremony go off without a hitch, we enlist the use of technology and strong project management tools to support a successful commencement weekend.

Educational Session 2: Practical Tips to Reboot Your Ceremony
11:00 am – 12:00 pm Location: International A-F
TRACK 2 CERTIFICATE SESSION! “If it ain’t broke don’t fix it!” That’s awful advice and we’re here to give you great tips on how we introduced new technologies, incorporated learnings from past NAACO conferences, and used our own bright ideas, to tackle challenges and avoid the status quo. We will take you through a year of graduation ceremony planning and execution highlighting our successes, challenges and even some “ooopsies” along the way covering, online project management, communication plans, scripts & program improvements and event technology

PROUD SPONSORS

BECOME A SPONSOR

NAACO offers a variety of high-value sponsorship opportunities for those looking to have a presence in NAACO and at the annual conference. With options for every budget and level of visibility, explore what level is just perfect for you and your company.

DOWNLOAD PROSPECTUS

HOTEL RESERVATIONS

Attendees are welcomed to stay at Reno’s only AAA Four Diamond Resort for the 2019 Annual Conference! Book your hotel room now to ensure you capture special rates available exclusively here. Through this website you can book, modify or cancel your hotel reservations at any time and receive updated information about the event. Enjoy slots, table games and poker in the 82,000-square-foot casino and race & Sports book. Resort amenities include a posh 9,900-square-foot fitness center; two beautiful pools and three outdoor jetted spas, heated with on-site geothermal energy; designer boutique shopping, free WiFi Internet access for all guests; Reno’s hottest nightclub, EDGE; 15 bars and lounges, including the iconic Fireside Lounge; and 10 award-winning restaurants offering authentic Chinese, inspired Italian, steaks and chops, seafood, buffet, deli and café dining.

BOOK NOW

EXHIBITOR INFO

Looking to become an exhibitor at the upcoming conference? Network and connect with attendees at the 2019 conference and showcase your products and services that serve the industry’s community of professionals. Host your very own 10 foot linear space through the 3- day conference alongside some of the biggest names in the commencement and convocations industry. Be front and center with your booth display while also interacting with hundreds of Institutions throughout North America.

INQUIRE FOR KIT

NAACO CARES

Since 2004, the NAACO Conference Committee has selected a local charity and asked attendees to make contributions to that organization. Designating a “NAACO Cares” charity is a way for us to demonstrate appreciation for our host city and to honor the work of the charity.

The 2019 Annual Conference Committee has selected the Metro Atlanta Furniture Bank as its charity. The Metro Atlanta Furniture Bank recycles gently used furniture by collecting it from the community and giving it to individuals and families moving out of homelessness, fleeing domestic violence, or countless others struggling to make ends meet. In addition to making financial contributions, attendees will have the opportunity to assist in building furniture that helps turn houses into homes.

LOCAL ACTIVITIES

Looking to become an exhibitor at the upcoming conference? Network and connect with attendees at the 2019 conference and showcase your products and services that serve the industry’s community of professionals. Host your very own 10 foot linear space through the 3- day conference alongside some of the biggest names in the commencement and convocations industry. Be front and center with your booth display while also interacting with hundreds of Institutions throughout North America.

VISIT RENO

HOTEL RESERVATIONS

Attendees are welcomed to stay at Reno’s only AAA Four Diamond Resort for the 2019 Annual Conference! Book your hotel room now to ensure you capture special rates available exclusively here. Through this website you can book, modify or cancel your hotel reservations at any time and receive updated information about the event. Enjoy slots, table games and poker in the 82,000-square-foot casino and race & Sports book. Resort amenities include a posh 9,900-square-foot fitness center; two beautiful pools and three outdoor jetted spas, heated with on-site geothermal energy; designer boutique shopping, free WiFi Internet access for all guests; Reno’s hottest nightclub, EDGE; 15 bars and lounges, including the iconic Fireside Lounge; and 10 award-winning restaurants offering authentic Chinese, inspired Italian, steaks and chops, seafood, buffet, deli and café dining.

BOOK NOW

EXHIBITOR INFO

Looking to become an exhibitor at the upcoming conference? Network and connect with attendees at the 2019 conference and showcase your products and services that serve the industry’s community of professionals. Host your very own 10 foot linear space through the 3- day conference alongside some of the biggest names in the commencement and convocations industry. Be front and center with your booth display while also interacting with hundreds of Institutions throughout North America.

INQUIRE FOR KIT

NAACO CARES

Since 2004, the NAACO Conference Committee has selected a local charity and asked attendees to make contributions to that organization. Designating a “NAACO Cares” charity is a way for us to demonstrate appreciation for our host city and to honor the work of the charity.

The 2019 Annual Conference Committee has selected the Metro Atlanta Furniture Bank as its charity. The Metro Atlanta Furniture Bank recycles gently used furniture by collecting it from the community and giving it to individuals and families moving out of homelessness, fleeing domestic violence, or countless others struggling to make ends meet. In addition to making financial contributions, attendees will have the opportunity to assist in building furniture that helps turn houses into homes.

LOCAL ACTIVITIES

Looking to become an exhibitor at the upcoming conference? Network and connect with attendees at the 2019 conference and showcase your products and services that serve the industry’s community of professionals. Host your very own 10 foot linear space through the 3- day conference alongside some of the biggest names in the commencement and convocations industry. Be front and center with your booth display while also interacting with hundreds of Institutions throughout North America.

VISIT RENO

LIST OF EXHIBITORS

A special thank you to our 2019 annual conference exhibitors! Please take some time to stop by their table, learn what they have to offer our ceremonies and convocations, and make some new connections. See below for a list of who to expect in Reno.

Church Hill Classics
Guidebook
Hague
Medalcraft Mint, Inc.

NameCoach
Paradigm, Inc.
Signature Announcements

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