Register today for the 2021 NAACO Annual Conference!

Registration Fees

Early registration for attendees ends on January 22, 2021

Member institution early: $200
Member institution late: $250
Nonmember institution early: $300
Nonmember institution late: $350

Group discount: Member institutions that register four or more attendees receive a $50/person discount! To take advantage of this offer, please email for more information.

Virtual NAACO Certificate Program

This year, NAACO will still have tracks 1 and 2 of the certificate program available. To learn more about this program, please visit the certificate program website.

Certificate Program Registration Fees
For either track 1 or 2
Early: $125
Late: $125

Visit the sponsor/exhibitor information page or contact Barbara Bienkowski

Read the event cancellation policy

NAACO Annual Conference Cancellation Policy

All requests for refunds must be made in writing. Attendees may cancel their registration and receive a full refund minus a $20 administrative fee if the request is received by NAACO (via email) prior to January 22, 2021. Refunds will be returned via the original method of payment. NAACO will also give you the option of retaining a portion of the refund amount as credit against your account to be applied towards your membership renewal for the coming year. All refunds will be processed following the conference. Please submit your registration cancellation request to

Substitution Policy
In the event a registrant is no longer able to attend the conference, substitution of a business colleague/co-worker (must also be an affiliate member of your institution) will be accepted if submitted by February 5, 2021, with a $20 administrative fee. The original registrant must submit the replacement’s name and contact information in writing to

Exceptions to the Cancellation Policy
Requests for refunds received after January 22, 2021 will be reviewed per the following criteria and may be approved for up to a 50% refund. NAACO reserves the right to deny refunds which are not received by January 22, 2021.

NAACO recognizes that serious issues may arise that could prevent an attendee from canceling their registration within the timeframe prescribed above. There are five (5) acceptable reasons for canceling after the cancellation deadline and up to the last day of the conference:

  • Serious illness or disabling injury– either you or an immediate family member (spouse, child, parent)
  • Death in the immediate family
  • Court appearance or jury duty
  • Unexpected military duty call-up
  • Civil disobedience or acts of terrorism/war from travel origin location (not the event location)

Written requests to NAACO must be accompanied by meaningful documentation supporting the claim that the situation physically prevents the registrant from attending the conference, through no fault on the part of the attendee. Approved requests will be issued a 50% refund.

No Show Policy
No show for the conference will result in forfeiture of the entire registration fee.