TRACK 1 CERTIFICATE SESSION! Training a team of more than 100 students and 40 staff volunteers to assist in running your ceremonies can feel overwhelming, but it doesn’t have to be! Learn how York University created an online module to efficiently and effectively train and prepare student staff and volunteers for their roles at Convocation. This session will cover how York reviewed its existing training plans, worked with campus partners to build an online module, rolled out the new program and saw the results in how the team were able to better assist grads and their guests on the day of their ceremonies.

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