Ellen Liebman, Director
Associate Director of Administration
The College of Arts and Sciences
University of Pennsylvania
eliebman@sas.upenn.edu

Ellen is the Associate Director of Administration in the College of Arts & Sciences at the University of Pennsylvania, managing department finances, support staff, and academic advising in addition to major events like Family Weekend and College Graduation. In the past she has been the Faculty Affairs Coordinator for the Neuroscience Department, the Department Administrator for Romance Languages, and an assistant director in Alumni Relations, all at Penn. Ellen holds a bachelor’s degree in Classical Studies from Penn and a master’s degree in Latin from Bryn Mawr College.

Melissa Picher Kelly, Treasurer
Academic Events Manager, Ceremonies & Events Office
The University of British Columbia
mpicher1@bcit.ca

Melissa has 12 years of experience as the Academic Events Manager in the Ceremonies Office at the University of British Columbia, Vancouver campus. Previously, Melissa was a member of the team that launched UBC’s downtown Vancouver campus where she led the successful event services department for seven years. In her current role, Melissa manages a cross-campus team that produces UBC’s bi-annual graduation ceremonies, held in the Spring and Fall. UBC graduates approximately 9,000 students per year and welcomes thousands of guests to campus for the festivities. In addition to graduation, Melissa coordinates several other University events as part of the Ceremonies Office team. She earned a Bachelor’s degree in French from UBC.

Melissa Picher Kelly, Budget Committee
The University of British Columbia, Vancouver
mpicher1@bcit.ca

Melissa has 12 years of experience as the Academic Events Manager in the Ceremonies Office at the University of British Columbia, Vancouver campus. Previously, Melissa was a member of the team that launched UBC’s downtown Vancouver campus where she led the successful event services department for seven years. In her current role, Melissa manages a cross-campus team that produces UBC’s bi-annual graduation ceremonies, held in the Spring and Fall. UBC graduates approximately 9,000 students per year and welcomes thousands of guests to campus for the festivities. In addition to graduation, Melissa coordinates several other University events as part of the Ceremonies Office team. She earned a Bachelor’s degree in French from UBC.

Suzanne Kahl, Past President
Commencement Coordinator
Tufts University
suzanne.kahl@tufts.edu

Suzanne has worked as Commencement Coordinator at Tufts University since 2006. She plans and organizes the all-university commencement ceremony, and helps coordinate and provide logistical support for the Baccalaureate service, and for 26 school and department diploma ceremonies. She is responsible for editing commencement publications, maintaining the commencement website, monitoring finances of commencement accounts, and coordinating the meetings of the university-wide commencement committee (consisting of 30 members). In addition, she helped coordinate Tufts’ presidential inauguration ceremony and events in 2011. Suzanne has been a member of NAACO for 8 years, and has organized two NAACO regional meetings at Tufts, most recently in December 2013. Suzanne holds a Bachelor of Arts from Tufts University, and a Master’s Degree in Russian and East European Studies from the University of Birmingham, England.

Douglas Bolin, President
Associate Director for University Events
University of Texas at Austin
dbolin@austin.utexas.edu

Doug is responsible for strategic planning and creative elements integrated into a series of events
that focus on creating community across The University of Texas campus. Doug has an academic
background in music and was a member of the voice faculty at Baylor University prior to moving to
Austin. He received his doctorate in vocal performance from The Ohio State University, a master’s
degree from The University of Texas at Austin, and a bachelor’s degree in music education from The
University of Colorado in Boulder.

Alanna Vernon, President Elect
Associate Director, Ceremonies and Events
The University of British Columbia, Okanagan
alanna.vernon@ubc.ca

Alanna joined the Ceremonies Office at the inception of the Okanagan campus in 2005 and has managed every UBC Okanagan graduation ceremony since then. Besides the annual graduation ceremonies that are held each June, she is responsible for over 30 annual and special events each year, and none were bigger or more special than the Royal Visit of the Duke and Duchess of Cambridge in September 2016. She holds a Bachelor of Arts in Canadian History from the University of Alberta.

Liz McMahan, Education Committee
York University
lmcmahan@yorku.ca

Liz is the Senior Planner, Ceremonials & Events Operations in the Division of Advancement at York University. She is responsible for the planning and operational oversight of the University’s 18 convocation ceremonies, along with Orientation Day and Remembrance Day. In addition, the University Events & Ceremonies office coordinates over 75 annual institutional and advancement events including groundbreakings and building openings, recognition events and installation ceremonies. Prior to joining York, Liz spent several years in arts administration, overseeing large festivals and events and also worked as a stage manager for theatre productions and events including the Vancouver Paralympic Games Opening Ceremony.

Liz McMahan, Interim Director
Senior Planner, Ceremonials & Events Operations;
University Events & Ceremonies, Division of Advancement
lmcmahan@yorku.ca

Liz is the Senior Planner, Ceremonials & Events Operations in the Division of Advancement at York University. She is responsible for the planning and operational oversight of the University’s 18 convocation ceremonies, along with Orientation Day and Remembrance Day. In addition, the University Events & Ceremonies office coordinates over 75 annual institutional and advancement events including groundbreakings and building openings, recognition events and installation ceremonies. Prior to joining York, Liz spent several years in arts administration, overseeing large festivals and events and also worked as a stage manager for theatre productions and events including the Vancouver Paralympic Games Opening Ceremony.

Lisa Arakaki, Secretary
Senior Director, Special Events
American University
larakak@american.edu

Lisa serves as the Senior Director of Special Events in the Office of the President at American University in Washington, D.C. She works closely with campus partners to coordinate large-scale events including commencement, All-American Weekend, Staff Appreciation, Celebrate AU, and the Faculty-Staff Holiday Party. In addition, she assists with special projects, advises departments and student organizations on event logistics and protocol issues, and represents the office on campus-wide committees. She has worked in Special Events for more than eighteen years and previously worked in the School of International Service. American University is a founding member of NAACO and Lisa served as co-chair of the 2013 Annual Conference in Washington, DC and the Southeast Regional Director for 2014-15.

Lisa Walker, Conference Committee Chair
University of Washington Bothell
lmwalker@uw.edu

As the director of ceremonies at University of Washington Bothell, Walker is responsible for planning and coordinating all aspects of the commencement and convocation ceremonies. This includes event logistics, budget preparation and reconciliation, as well as supervising all volunteers, faculty, staff and vendors to create and implement memorable commencement ceremonies. She also plans additional university events.

Zarrah Holvick, Membership Committee
The University of Northern British Columbia
Zarrah.Holvick@unbc.ca

Zarrah serves as the Chair of the Regional Membership Committee and has been a NAACO member since she started as a Ceremonies Officer in 2014. She has been promoted to Ceremonies and Protocol Officer with University of Northern British Columbia, and works closely with the President’s Office and University Advancement to hold high profile events throughout the year, including the spring Convocation and Celebration ceremonies. In her short time in the field, Zarrah has installed one President, and one Chancellor, worked on the 25th Anniversary, and drafted the University Protocol Guide for UNBC. She also presented a Track 2 session at the 2018 NAACO Conference in Atlanta. Zarrah holds and BA and MA in English from UNBC, as well as a Theatre Diploma from Capilano University.

Siobhan Bhagwat, Communications Committee
Wilfrid Laurier University
sbhagwat@wlu.ca

Siobhan (Shi-vawn) is the Coordinator: Ceremonies & Events, responsible for externally facing and ceremonial events, at Wilfrid Laurier University’s Waterloo Campus. In addition to convocation she is involved with the planning of installations, governance events, university award ceremonies, and other ceremonial events such as ground-breakings and ribbon cuttings. She has over a decade of experience in the non-profit sector where in addition to planning events she has executed major fundraising campaigns, coordinated community engagement activities managed over 7,000 volunteers and fostered strong relationships with donors.

Claire Alexander, Interim Director
Special Projects Manager, Office of VP External
University of Guelph
calexand@uoguelph.ca

As Special Projects Manager at the University of Guelph, Claire supports activities that advance the reputation of the University locally, nationally and internationally. She manages convocation, internal annual events and collaborates across campus on a wide variety of other initiatives. Over the past 13 years in her position at the U of G, she has hosted convocation in 4 different venues and has managed installation ceremonies for 3 Chancellors and 1 President. She has been a member of NAACO since 2006 and has served as the Regional Director, Canada-East, since 2016.