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Diversity and Inclusion – Diversity and inclusion are popular buzzwords, especially academic circles. Moderator Jeanie Gunn from the University of Victoria shared her experiences with how the University of Victoria has worked to make convocation ceremonies more inclusive and diverse. Participants shared examples from their institutions as well.
Indoor vs. Outdoor Venues – The venue sets the tone for all events, including academic ceremonies. James Cuaresma from California State University, Los Angeles, shared the pros and cons of outdoor vs indoor locations and how the venue change impacted the university’s planning, timeline, and the experience for students and guests.
It Matters to That One – Event planning is organization, innovation, problem solving, and creativity, all founded upon providing the utmost in service excellence. Through this call, participants shared some hallmarks of service excellence.